"Should we do the Sweeney Todd number I accidentally cut from earlier in the show?" "Nah, let's do Loggins." It was the right call. Within seconds, the (small) crowd was singing along. "People smile and tell me I'm the lucky one. . . " It was …
Craft Services + Noodles
"What happened to fashion?""Why is he wearing the same thing in a different color every night?" (Which, um, relatable. Hello Katie's gray cardigan worn during every zoom meeeting.)"I don't know why he's paying a stylist.""I'm so disappointed." The Internet has spoken and it is …
Fish in a Barrel
"It's like I tied a specific fly to catch this rare species of fish that only bites during the month of September on a river in northern Canada that you access via a bush runway. The pilot drops you off with instructions to 'Be back at 10 am sharp 7 days later or else good luck getting home and with …
Why’d you do that?
"I'm here to pick up for Katie." *Confusion and bag rustling ensues.* "I'm Katie. Do you have any questions about the order?" "Yeah - why'd you order through GrubHub?" It was POURING rain, I mean, I had to CHANGE MY PANTS when I got home rain, I couldn't see because I was wearing …
I’d like a word
"What's a 'real humdinger?'""What do you mean by 'Knickers in a twist?'""So. . . catawampus?"As Mallary says, "The idioms are free-flowing from you, Katie." On the regular, Mate, our Email Specialist who is fluent in four languages (English, Spanish, Hungarian, and Portuguese) and …
Field Report
TL:DR: Feelings are contagious, even in business. Especially in business. Here's how to use that to your advantage. "Howdy hey!""HelloOO""Hiiiiiiiii""Good morning!"One, by one the GOW team and our clients popped onto zoom.And then, "Katie WHAT are you WEARING?!?" "Oh, these are my Zoom …
Stay in Your Lane
TL:DR: It's fine to hire a "yes man." It's better for everyone if we all understand we're looking for a "yes man" going in. "I'm going to text the client right now," I said."Why?" asked Vi.*I pause. Think.* "Yeah, you're right. We should finish what we are doing. "I think I should call Steph …
Good Housekeeping
Over it? click here to unsubscribe from this list right this very minute. IMPORTANT ANNOUNCEMENT We are switching the gardenofwords.com email provider and domain managing on Friday, April 9. Prep work is happening Thursday, April 8. That means that emails sent to …
Fold the Cheese
Quick note: You receive my newsletter because you downloaded handouts from one of my talks (and maybe missed the opt in language), asked to be added, or added yourself. Decided the newsletter is not useful or relevant? You can click here to unsubscribe from this list right this very minute. No hard …
Tell Me What you Want
I had a really great day last Saturday. Why? I saw a sign pointing to a fish fry and I followed it. Arriving onsite was like finding a pot of gold at the end of the rainbow. At least, it was for this girl who misses people and new experiences. And, …