OH MY GOODNESS! SUCH DRAMA FOR A WEDNESDAY MORNING. Is that a clickbaity headline? Well, YES, probably. Is it true? Sorta. Like most clickbaity headlines, there's more to the story than just running. My BIG TRANSFORMATION as evident in the featured photo is the result of a combination of …
Two Hour Rule
What's the first thing you do when you sit down at your desk? Do you check your email? Probably. That's what most people do. If there is ONE THING I could tell you to do that would help you get ahead with your business it would be to stop checking your email at the start of the day. If …
Why I need Fifteen Pencil Cups
When I was 8 years old I wouldn't leave home without a briefcase (yes, an actual briefcase that clicked open and had pockets for things like calculators and pencils and legal pads) filled with pens and pencils and paper. I probably had a stapler. What 8-year-old leaves home without a stapler? I …
Why’d you do that?
"I'm here to pick up for Katie." *Confusion and bag rustling ensues.* "I'm Katie. Do you have any questions about the order?" "Yeah - why'd you order through GrubHub?" It was POURING rain, I mean, I had to CHANGE MY PANTS when I got home rain, I couldn't see because I was wearing …
I’d like a word
"What's a 'real humdinger?'""What do you mean by 'Knickers in a twist?'""So. . . catawampus?"As Mallary says, "The idioms are free-flowing from you, Katie." On the regular, Mate, our Email Specialist who is fluent in four languages (English, Spanish, Hungarian, and Portuguese) and …
Field Report
TL:DR: Feelings are contagious, even in business. Especially in business. Here's how to use that to your advantage. "Howdy hey!""HelloOO""Hiiiiiiiii""Good morning!"One, by one the GOW team and our clients popped onto zoom.And then, "Katie WHAT are you WEARING?!?" "Oh, these are my Zoom …
Stay in Your Lane
TL:DR: It's fine to hire a "yes man." It's better for everyone if we all understand we're looking for a "yes man" going in. "I'm going to text the client right now," I said."Why?" asked Vi.*I pause. Think.* "Yeah, you're right. We should finish what we are doing. "I think I should call Steph …
Good Housekeeping
Over it? click here to unsubscribe from this list right this very minute. IMPORTANT ANNOUNCEMENT We are switching the gardenofwords.com email provider and domain managing on Friday, April 9. Prep work is happening Thursday, April 8. That means that emails sent to …
Fold the Cheese
Quick note: You receive my newsletter because you downloaded handouts from one of my talks (and maybe missed the opt in language), asked to be added, or added yourself. Decided the newsletter is not useful or relevant? You can click here to unsubscribe from this list right this very minute. No hard …
Tell Me What you Want
I had a really great day last Saturday. Why? I saw a sign pointing to a fish fry and I followed it. Arriving onsite was like finding a pot of gold at the end of the rainbow. At least, it was for this girl who misses people and new experiences. And, …
