How much do you love it when you get a receipt for a purchase you made?
It’s pretty great right?
How much more amazing would it be if you could get a receipt that showed everything you discussed and agreed to in a conversation?
Pretty rad, we think. Like having a court report for all kinds of things.
No more “You said you would [enter thing here], I heard you.”
You could just check your receipt.
This is basically where “Business in Writing” comes in.
Business in Writing means that everything that happens on your project is written down in a safe place that is accessible to the client and the agency.
Every aspect of the transaction is recorded and agreed upon.
Business in writing involves meeting notes taken at every meeting and work orders compiled for every project. It means agendas and transparency.
Do you do business in writing? Has it saved you trouble in the long run?
Helped your remember things you would have otherwise forgotten?
If you don’t, an easy place to start is by sending a recap email after a meeting.