I've been reading a lot about how election polling works. Because I'm a nerd. And I'm interested in how organizations try to predict the outcome of elections. It seems like it would be a real shot in the dark.  What I found is that the accuracy of a prediction (from a poll) depends ... continue reading...

"Send me the bill. (If you read my subject line as "My favorite four [LETTER] words," my apologies. I have plenty of those for sure. But my favorite four words to hear and to say: Send me the bill. Why I like saying "send me the bill." It allows me to set a boundary. "Send me the bill. ... continue reading...

Last time we talked, I was finishing up a 13 hour day. I try not to do those on the regular, but I was providing Red Phone Service. It was my responsibility, as the business owner, to do that. The next morning I went to the beach. On a Tuesday. I went swimming. I walked. I made a little ... continue reading...

It's 8:49 on Monday night. Steph's gonna kill me. I should already be in bed. Tomorrow is probably gonna be a little rough. (I promise to attempt cheer.) I'm the 911 Operator for my clients. Basically, if one of them has an emergency, ultimately, the buck stops with me. If they need ... continue reading...

We know each other by our lines. That seemingly "throwaway line" spoken by one character near the end of a novel I absolutely loved (scroll down for link), has continued to stick with me for weeks. Maybe because that line helped another character resolve the main mystery of the book. We know ... continue reading...