The cause of my angst? I was running the 5K Turkey Trot the next day. You know, the Thanksgiving running race that many people run DRESSED UP AS TURKEYS. Definitely something to be suuuuuuuuuuper nervous about. The thing is, I had never RUN a race before. And I had decided to RUN, not walk ... continue reading...

What I found is that the accuracy of a prediction (from a poll) depends entirely on your data sources, your methodology, your procedure, your experience, and your analysis. Why were many 2016 general election polls off by wide margins? Their experience and their methodology had not caught up with ... continue reading...

Why I like saying "send me the bill." It allows me to set a boundary. "Send me the bill. This is a business transaction. You do the work. I pay you for it. I'm delighted at what I'm getting. You're happy to do it it because you're getting paid." This is important when you work with a lot of ... continue reading...

The next morning I went to the beach. On a Tuesday. I went swimming. I walked. I made a little picture. (Not the one below, but one like it.) I had a responsibility to hard reset myself. Because, if I didn't, as I mentioned in my previous newsletter, I would be a grouch to my team (bad ... continue reading...

I'm the 911 Operator for my clients. Basically, if one of them has an emergency, ultimately, the buck stops with me. If they need help when everyone else is off, I'm the helper. It's my job to own the problems. It's my job, sometimes, to step in and say, "I will fix this and I will ... continue reading...